Benson is hoping lawmakers will join her in passing these reforms that in the long run will improve customer convenience and satisfaction. Benson said “since moving a majority of the departments customer service operations online, more than 60% of transactions are now conducted outside of branch offices.”
The basic services that don't really require going into the Secretary of State's offices and waiting in line, are now pretty much available at kiosks located across the state, but all that is being expanded even further.
If you have been driving around lately, you may have noticed a lot of vehicles are out on the roads without license plates. I'm not talking about driving around with expired tags, but rather no metal license plate at all. Have people stopped buying license plates for their vehicle in 2020?