Do You Ask Consumers Energy to ‘Estimate’ Your Utility Bill?
I called Consumers Energy to ask them about estimating my bill so that I would pay the same amount every month, instead of gutting the hefty winter bills and gloating over the summer charges. When the monthly amount quoted seemed more than it seemed like it should have been, I opted to stay with the method in place already.
The Michigan Public Service Commission announced this week that they are investigating the Jackson based Consumers Energy for their estimated billing practices due to the number of complaints from customers. The goal is to learn more about how utility bills are estimated.